Shipping Policy

All orders are processed within 2 to 8 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 
For simple flat rate shipping: We offer $9.65 flat rate shipping for any order within Australia. All international shipping is a flat rate of $29.65. For all orders 1kg or heavier within Australia, we charge a flat rate of $15. 
For all orders over $100, GameBreak offers free shipping. 

Shipping option

Estimated delivery time

Price

Standard (within Australia)

2 to 8 business days

$9.65

Standard (International)

6 to 27 business days

$29.65

Orders 1kg or heavier (within Australia)

2 to 8 business days

$15

Free Shipping Domestic (Orders over $100)

2 to 8 business days

$0

Shipping Carriers
GameBreak uses Sendle and Australia Post for all shipping. 
International Shipping
We offer international shipping to all countries. Shipping charges for your order will be calculated and displayed at checkout. For all international shipping, we have a flat rate of $29.65. 
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. GameBreak is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at enquiries@gamebreakmarketplace.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 
In the event that your order arrives damaged in any way, please email us as soon as possible at enquiries@gamebreakmarketplace.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
More information regarding refunds, returns and exchanges can be found in our Return Policy. To access the policy, simply click the link below:
www.gamebreakmarketplace.com/pages/refund-policy
If you have any further questions, please don't hesitate to contact us at enquiries@gamebreakmarketplace.com.